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What Is Craft Used For: Features, Reviews & Alternatives

Structured document & notes application.

Editorially updated Oct 25, 2025

Screenshot of Craft

The overview

What Craft is for

Craft serves as a browser-first platform for authoring and organizing structured documents and notes, designed for web discoverability and efficient knowledge retrieval. It facilitates the creation of interconnected content, from personal notes to public-facing knowledge bases, all accessible and manageable directly within a web browser, emphasizing a web-native knowledge management workflow.
Key features

1Core Capabilitie

  • Block-based editor interface
  • Nested page hierarchy view
  • Bi-directional linking (backlinks panel)
  • Rich media embedding (images, videos, files)
  • Version history and content rollback

2Specialized Workflow

  • Public page publishing toggle
  • Custom domain mapping for published content
  • SEO metadata configuration fields (title, description)
  • Template gallery for document type
  • Export to Markdown, PDF, or HTML

Who it helps

Useful ways to use Craft

01
Technical Documentation Hub
Developers leverage to build and maintain living technical documentation, API references, and project specifications. The structured editor and backlinking capabilities ensure interconnected, up-to-date resources, easily published to a custom domain for internal teams or external partner
02
Standard Operating Procedure (SOP) Repository
Operations teams utilize to centralize and standardize critical SOPs, process guides, and internal wikis. The platform's web accessibility and version control ensure all team members have access to the latest, approved operational knowledge, reducing ambiguity and training overhead
03
Public-Facing Knowledge Base & Content Hub
Startups deploy to rapidly create and publish customer-facing knowledge bases, product roadmaps, and investor updates. Its web-first design and SEO features enable quick content discoverability, supporting customer self-service and transparent communication without complex web development

A practical path

How to use Craft

Draft and Structure Content

Navigate to your workspace in the browser. Click the '+' icon to create a new page. Begin typing or use the '/' command to insert various content blocks (text, headings, lists, images, code blocks). Organize content into nested pages for hierarchical structure

External signals

Reviews & reputation

AI aggregated
4.5/ 5

Aggregated review score

Craft excels as a web-first knowledge management platform, praised for its intuitive block editor, robust content structuring, and seamless public publishing capabilities. Users appreciate its clean interface and the ability to create interconnected documents, though some note a learning curve for advanced features and desire more extensive third-party integrations.

Quick answers

Frequently asked questions

1Can I use Craft to host a public knowledge base on my own domain?

Yes, Craft supports custom domain mapping for any document or space you choose to publish publicly. After enabling 'Share to Web' for your content, you can configure a custom domain within the sharing settings, pointing your DNS records to Craft's servers.

2How does Craft handle content versioning and historical changes?

Craft automatically maintains a comprehensive version history for every document. You can access the 'Activity' panel to view all past edits, see who made them, and restore to any previous version with a single click, ensuring no content is permanently lost.

3Is there a way to import existing notes or documents from other platforms?

Craft offers import functionality for common formats such as Markdown, plain text, and PDF. You can drag and drop files directly into your workspace or use the import option within the 'New Document' menu. For larger migrations, API access might be available depending on your plan.

4What are the collaboration capabilities for team-based knowledge creation?

Craft supports real-time collaborative editing, allowing multiple users to work on the same document simultaneously. You can invite team members to specific documents or entire spaces with granular permission levels (read-only, editor, admin), and track changes through the activity feed.

5How does Craft ensure the security and privacy of my data?

Craft employs industry-standard security measures, including end-to-end encryption for data in transit and at rest. We adhere to strict data privacy regulations and offer features like granular access controls and audit logs to help you manage who sees what, ensuring your knowledge remains secure and private.

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