Question 1

What's the difference between 'Certified Refurbished' and 'Seller Refurbished' on eBay?

Accepted Answer

'Certified Refurbished' items are restored by the manufacturer or a manufacturer-approved vendor, often with a manufacturer's warranty. 'Seller Refurbished' items are restored by a qualified third-party seller, who also provides a warranty. Both undergo professional inspection and repair, but the source of refurbishment and warranty provider differs.

Question 2

Are refurbished items eligible for eBay Money Back Guarantee?

Accepted Answer

Yes, all eligible refurbished items purchased through eBay Refurbished are covered by the eBay Money Back Guarantee, providing protection if an item isn't as described or doesn't arrive. Additionally, many refurbished items come with a separate warranty from the seller or manufacturer, offering further peace of mind.

Question 3

How do I list an item as 'refurbished' if I'm a seller?

Accepted Answer

To list an item as refurbished, you must meet specific seller qualifications for the eBay Refurbished program. Once approved, during the listing creation process, you'll select the appropriate 'Condition' (e.g., 'Certified Refurbished', 'Seller Refurbished') and provide details about the refurbishment process and warranty offered.

Question 4

Can I return a refurbished item if I'm not satisfied?

Accepted Answer

Return policies for refurbished items are set by individual sellers, but generally align with eBay's standard return policies. Many refurbished items come with a 30-day or longer return window. Always check the specific seller's return policy on the listing page before purchasing.

Question 5

What kind of warranty typically comes with refurbished items?

Accepted Answer

Warranties vary. 'Certified Refurbished' items often carry a manufacturer's warranty, similar to new products, or a warranty from the certified vendor. 'Seller Refurbished' items typically come with a warranty directly from the seller, usually for a period of 90 days to a year, covering defects in materials and workmanship. Specific warranty details are always listed on the product page.

eBay Refurbished Website Full Guide (2026)

Introduction

Key Features

Use Cases

Automating Refurbished Inventory Listing

How to Use eBay Refurbished

Discover Refurbished Item

eBay Refurbished Alternatives

eBay Developers Program

eBay My Garage

eBay Community

eBay Gift Cards

About eBay Refurbished

Official Website

Video Mentions

eBay Refurbished Status