What Is Fetch (formerly Petplan) Used For: Features, Reviews & Alternatives
Pet insurance provider.
Editorially updated Oct 25, 2025

The overview
What Fetch (formerly Petplan) is for
1Core Capabilitie
- Online Quote Calculator
- Policy Enrollment Flow
- Digital Claim Submission Portal
- Policy Document Access Panel
2Specialized Workflow
- Breed-Specific Coverage Detail
- Customizable Deductible/Reimbursement Slider
- Vet Finder Tool
- Wellness Plan Add-on Option
Who it helps
Useful ways to use Fetch (formerly Petplan)
A practical path
Get a Personalized Quote
Navigate to Fetch.com, enter your pet's species, breed, age, and your zip code into the online calculator. Review the generated policy options, adjusting deductible and reimbursement percentages to see how they impact your premium
External signals
Reviews & reputation
Aggregated review score
Fetch is widely praised by pet owners for its comprehensive coverage options, particularly for hereditary and breed-specific conditions, and its user-friendly online claim submission process. Customers appreciate the flexibility to choose any vet and the clear policy explanations. Some feedback notes that premiums can be higher for certain breeds or older pets, and the initial waiting periods require careful planning.
Quick answers
Frequently asked questions
1What types of veterinary treatments does Fetch pet insurance cover?⌄
Fetch typically covers a wide range of treatments for accidents and illnesses, including vet exam fees, diagnostics (X-rays, ultrasounds, blood tests), surgeries, hospitalization, prescription medications, and rehabilitation. Specific coverage details, including any exclusions for pre-existing conditions or routine care, are outlined in your policy documents.
2How quickly are claims typically processed and reimbursed?⌄
Claim processing times can vary, but Fetch aims to process most claims within 2-5 business days after receiving all necessary documentation. Reimbursements are then issued via direct deposit or check, depending on your preference. You can track your claim's status in your online policyholder portal.
3Can I use Fetch insurance at any licensed veterinarian?⌄
Yes, Fetch policies are designed to be used at any licensed veterinarian in the U.S. and Canada, including specialists and emergency clinics. There are no network restrictions, so you're free to choose the vet that's best for your pet.
4What factors influence my monthly pet insurance premium?⌄
Your premium is primarily influenced by your pet's breed, age, and location (zip code), as well as the deductible, reimbursement percentage, and annual limit you choose for your policy. Generally, older pets and certain breeds prone to specific health issues may have higher premiums.
5Is there a waiting period before my policy coverage begins?⌄
Yes, like most pet insurance providers, Fetch has waiting periods. Typically, there's a short waiting period for accidents (e.g., 15 days) and a longer one for illnesses (e.g., 15 days). Orthopedic conditions like hip dysplasia may have extended waiting periods. These periods begin from your policy's effective date.
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