Question 1

What are the fees for buyers and sellers on Fiverr?

Accepted Answer

Buyers typically pay a service fee on top of the Gig price, which is displayed at checkout. Sellers incur a 20% commission on each completed Gig, meaning they receive 80% of the Gig's listed price. Additional fees may apply for specific payment processing or withdrawal methods.

Question 2

How does dispute resolution work if a Gig isn't delivered as expected?

Accepted Answer

If a buyer is unsatisfied or a seller fails to deliver, the first step is to communicate directly through the order page. If an agreement can't be reached, either party can open a dispute via the Resolution Center. Fiverr's support team will then review the case, communication logs, and deliverables to mediate and make a final decision, which may include partial or full refunds.

Question 3

What payment methods are accepted, and how do sellers withdraw earnings?

Accepted Answer

Fiverr accepts various payment methods for buyers, including major credit cards (Visa, MasterCard, Amex), PayPal, and sometimes local payment options. Sellers can withdraw their earnings through PayPal, Payoneer, or direct bank transfer, subject to a 14-day clearing period after an order is marked complete (or 7 days for top-tier sellers).

Question 4

Can I request custom work not listed as a standard Gig?

Accepted Answer

Yes, buyers can request custom offers from sellers directly through their profile or by posting a 'Buyer Request' detailing their specific needs. Sellers can then create a tailored Gig offer with custom pricing and delivery terms to match the unique project requirements.

Question 5

How does Fiverr protect intellectual property for custom work?

Accepted Answer

Fiverr's Terms of Service generally state that upon successful completion and payment, the buyer receives all intellectual property rights to the delivered work, unless otherwise specified in the Gig description or a custom agreement. It's crucial for both parties to clarify IP ownership upfront, especially for complex projects, and ensure it's reflected in the Gig details.

Fiverr Website Full Guide (2026)

Introduction

Key Features

Use Cases

Rapid Prototype Asset Acquisition

How to Use Fiverr

Discover a Service

Fiverr Alternatives

Guru

Freelancer.com

PeoplePerHour

Upwork

About Fiverr

Official Website

Video Mentions

Fiverr Status