Grasshopper provides a browser-first virtual phone system, enabling entrepreneurs and small businesses to establish a professional communication presence without dedicated hardware. Users access a web portal to manage business phone numbers, configure call forwarding, set up extensions, and handle business SMS, all from a standard web browser. This platform is designed for web discoverability, allowing new businesses to quickly provision and manage their communication infrastructure online, separating personal and professional calls efficiently.
Grasshopper Website Full Guide (2026)
Virtual phone system designed for entrepreneurs.
Updated May 26, 2026
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Introduction
Key Features
Core Capabilities
Business phone number provisioning (local, toll-free, vanity)
Call forwarding rules panel
Custom voicemail greetings editor
Business SMS messaging interface
Voicemail-to-text transcription service
Additional Details
Multiple extension setup and management
Call analytics dashboard
Simultaneous call handling configuration
Custom hold music upload
Web-based softphone for outbound call
Use Cases
Dedicated Support Line for SaaS Product
Developers launching a new application can provision a dedicated support number through web portal. This allows them to manage inbound customer inquiries, provide technical assistance, and separate support communications from personal calls, all without needing a physical phone line or complex PBX setup
How to Use Grasshopper
Configure Call Forwarding Rule
Log into the web portal. Navigate to the 'Numbers' section from the main dashboard. Select the business phone number you wish to manage. Within the number's settings, locate the 'Call Forwarding' panel and define the sequence of phone numbers (e.g., mobile, landline, another extension) where incoming calls should be routed
Grasshopper Alternatives
Ooma Office
VoIP phone service for small businesses.
GoTo Connect
Cloud phone system combined with GoTo Meeting.
JustCall
Cloud phone system with CRM integrations.
Aircall
Cloud-based call center software for sales & support.
About Grasshopper
Useful Links
1 totalVideo Mentions
Grasshopper Status
Service is operational


