Heap provides a web-first analytics platform that automatically captures all user interactions on a website or web application without requiring explicit event tagging. This enables developers and product teams to retroactively analyze user behavior, define events post-hoc, and build funnels or segments directly from raw interaction data, bypassing traditional manual instrumentation overhead. It's designed for rapid iteration on behavioral analysis, allowing teams to discover insights from historical data without redeploying code.
Heap Website Full Guide (2026)
Digital insights platform, autocaptures data.
Updated May 26, 2026
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Introduction
Key Features
Core Capabilities
Automatic DOM event capture
Retroactive event definition UI
User session replay integration point
Custom property assignment via JavaScript API
Additional Details
Behavioral cohort builder
Multi-step funnel visualization
Retention curve analysis panel
Segment export to ad platform
Use Cases
Validate A/B Test Impact on User Flow
After deploying a new feature or UI variant, developers can use to immediately analyze user engagement with the new elements, define custom events for specific interactions retroactively, and compare conversion rates through critical funnels without needing to pre-instrument every possible interaction
How to Use Heap
Install JavaScript Snippet
Navigate to the "Installation" section in the web interface, copy the provided JavaScript snippet, and embed it within the <head> tag of your website or web application. This initiates automatic data capture for all DOM interaction
Heap Alternatives
Fathom Analytics
Simple, privacy-focused website analytics.
FullStory
Digital experience intelligence platform.
Hotjar
Behavior analytics (heatmaps, recordings).
Kissmetrics
Customer engagement automation & analytics.
About Heap
Useful Links
1 totalVideo Mentions
Heap Status
Service is operational


