What Is Hertz Used For: Features, Reviews & Alternatives
Major global car rental company.
Editorially updated Oct 5, 2025
The overview
What Hertz is for
1Core Capabilitie
- Location search input with auto-suggest (airport codes, city names)
- Dynamic date and time selection calendar for pickup/return
- Vehicle class filtering (e.g., Economy, SUV, Luxury, Van)
- Optional add-on selection (e.g., GPS, child safety seats, fuel purchase options)
2Specialized Workflow
- Loyalty program member login and profile management
- Corporate discount code and CDP (Customer Discount Program) application field
- One-way rental configuration with distinct drop-off location input
- Existing reservation lookup and modification portal
Who it helps
Useful ways to use Hertz
A practical path
Initiate a Rental Search
Navigate to .com, enter your desired pickup location (airport code or city), select the pickup and return dates/times using the calendar interface, and click 'Search'
External signals
Reviews & reputation
Aggregated review score
Users value the extensive global network and diverse fleet options, though some report occasional discrepancies in vehicle availability or wait times at pickup locations. The online booking process is generally considered straightforward and efficient.
Quick answers
Frequently asked questions
1Can I modify or cancel my Hertz reservation online after it's confirmed?⌄
Yes, you can modify or cancel most reservations directly on Hertz.com. Navigate to the 'Modify/Cancel' section, enter your confirmation number and last name, and follow the prompts to adjust your booking details or cancel the reservation.
2What are the age requirements for renting a vehicle, and are there any associated surcharges?⌄
The minimum age to rent a vehicle from Hertz is typically 20 years old in most locations, though it can vary by country and vehicle class. Renters aged 20-24 usually incur a 'Young Renter Surcharge' which is displayed during the booking process.
3How do I ensure I get the specific car model I booked, not just a similar class?⌄
Hertz generally guarantees a vehicle class, not a specific make or model, unless you book a 'Hertz Dream Collection' or 'Adrenaline Collection' vehicle where the exact model is often confirmed. For standard rentals, you'll receive a vehicle within the selected class or an upgrade if available.
4What are my options for fuel when returning the rental car?⌄
You typically have three options: return the car with a full tank (avoiding charges), purchase a 'Fuel Purchase Option' at pickup (pre-pay for a full tank and return empty), or let Hertz refuel it for you upon return (at a higher per-gallon rate plus a service charge).
5Is insurance included with my rental, or do I need to purchase additional coverage?⌄
Basic third-party liability coverage is often included by law in many regions, but comprehensive damage waiver (CDW) or loss damage waiver (LDW) and personal accident insurance (PAI) are usually optional add-ons. It's recommended to check your personal auto insurance policy or credit card benefits for existing coverage before purchasing additional options.
Keep exploring