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What Is Keeps Used For: Features, Reviews & Alternatives

Telehealth service focused on hair loss.

Editorially updated Oct 25, 2025

Screenshot of Keeps

The overview

What Keeps is for

Keeps provides a direct-to-consumer telehealth platform specifically for men experiencing male pattern baldness. The web-based service facilitates an initial online medical assessment, connects users with licensed physicians for diagnosis and prescription, and manages the recurring delivery of FDA-approved hair loss treatments directly to their door. This browser-first approach streamlines access to specialized care, bypassing traditional clinic visits for a common, often sensitive, men's health concern.
Key features

1Core Capabilitie

  • Online Hair Loss Assessment Form: Guided questionnaire and photo upload for initial medical review
  • Licensed Physician Consultation Portal: Secure messaging or video call interface for doctor interaction
  • Prescription Management Dashboard: View current prescriptions, refill status, and treatment history
  • Automated Medication Delivery Scheduling: Recurring shipment setup for Finasteride, Minoxidil, or combination kit

2Specialized Workflow

  • Progress Photo Upload & Tracking: Longitudinal visual record of hair density changes over time
  • Treatment Plan Customization: Physician-guided adjustment of medication dosage or type based on progre
  • Educational Content Library: Articles and guides on hair loss causes, treatments, and expectation
  • Subscription Management Interface: Pause, cancel, or modify recurring treatment plan

Who it helps

Useful ways to use Keeps

01
Initial Diagnosis & Treatment Acce
A man noticing early signs of hair thinning or recession uses the platform to understand his options, get a professional medical opinion without an in-person visit, and start a prescribed treatment regimen quickly
02
Continuous Prescription Management
A user already on a treatment plan leverages the site to manage their recurring medication deliveries, update payment information, and communicate with their doctor about any side effects or concern
03
Tracking Treatment Efficacy
An individual committed to their hair loss treatment uses the platform's photo upload feature to document their progress over months, visually assessing the effectiveness of their prescribed regimen and sharing updates with their physician

A practical path

How to use Keeps

Complete Online Assessment

Navigate to the website, select "Get Started," and fill out the comprehensive medical questionnaire regarding hair loss history, general health, and upload clear photos of your scalp for physician review

External signals

Reviews & reputation

AI aggregated
4.2/ 5

Aggregated review score

Users frequently praise the convenience of online consultations and discreet medication delivery, highlighting the ease of access to effective hair loss treatments. Some feedback notes the subscription model's cost and the need for consistent use to see results.

Quick answers

Frequently asked questions

1What specific medications does Keeps prescribe for hair loss?

Keeps primarily prescribes FDA-approved Finasteride (oral) and Minoxidil (topical solution or foam). Depending on your specific diagnosis and physician's recommendation, combination kits are also available.

2How long does it typically take to see results from Keeps treatments?

Hair growth is a slow process. Most users typically begin to see noticeable results, such as reduced shedding or new growth, within 3-6 months of consistent use. Full results can take 12 months or longer.

3Is an in-person doctor's visit ever required, or is everything handled online?

For most cases of male pattern baldness, the entire consultation, diagnosis, and prescription process can be completed online through the Keeps platform. However, if a physician determines your case requires further in-person evaluation, they will advise you accordingly.

4Can I use my health insurance to cover the cost of Keeps treatments?

Keeps operates on a subscription model, and while the medical consultation fee may sometimes be eligible for FSA/HSA reimbursement, the cost of the medication itself is typically not covered by standard health insurance plans. It's best to check with your specific provider.

5What if I experience side effects from the prescribed medication?

If you experience any side effects, you can message your Keeps physician directly through your patient portal to discuss your symptoms, adjust your treatment plan, or explore alternative options. Always consult your doctor if you have concerns.

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