What Is PeoplePerHour Used For: Features, Reviews & Alternatives
Connects businesses with freelancers (UK focus).
Editorially updated Oct 25, 2025
The overview
What PeoplePerHour is for
1Core Capabilitie
- Project posting form with detailed brief field
- Freelancer search and filtering panel by skill, location, and rate
- Secure escrow payment system for project fund
- Proposal submission interface for freelancer
- Freelancer profile pages with portfolio and review
2Specialized Workflow
- Hourlie creation and listing editor for fixed-price service
- Direct messaging and file sharing portal for project communication
- Invoice generation and payment tracking dashboard
- Dispute resolution center for project disagreement
- Review and rating system for completed work
Who it helps
Useful ways to use PeoplePerHour
A practical path
Post a Project Brief
As a business, navigate to the 'Post a Project' section on the website. Fill out the detailed form, specifying the project title, description, budget, deadline, and required skills. This brief will be visible to relevant freelancer
External signals
Reviews & reputation
Aggregated review score
PeoplePerHour is generally regarded as a solid platform for connecting UK-centric businesses with freelance talent, particularly for digital services. Users appreciate the Hourlie feature for quick, defined tasks and the escrow system for payment security. Common feedback points to occasional challenges with customer support responsiveness and the fee structure for freelancers, but overall it serves its niche effectively.
Quick answers
Frequently asked questions
1What are the fees for using PeoplePerHour, both for businesses and freelancers?⌄
For businesses, posting a project is free. A service fee is applied to the project value upon payment, typically around 10% for smaller projects, decreasing for larger ones. Freelancers incur a service fee on their earnings, which is tiered based on lifetime earnings with a specific client, starting higher and decreasing as more work is completed with that client.
2How does the escrow system protect both parties during a project?⌄
The escrow system ensures payment security. When a project is awarded, the business deposits the agreed funds into a secure PeoplePerHour account. These funds are held until the project is completed and approved by the business. This guarantees freelancers get paid for completed work and businesses only release funds once satisfied with the deliverables.
3What is an 'Hourlie' and how does it differ from a standard project posting?⌄
An 'Hourlie' is a pre-packaged, fixed-price service offered by a freelancer, similar to a product in an online store. It has a defined scope, price, and delivery time. In contrast, a standard project posting involves a business outlining their needs, and freelancers submitting custom proposals and bids. Hourlies are ideal for quick, standardized tasks, while projects suit more complex, bespoke requirements.
4Can I hire freelancers from outside the UK on PeoplePerHour?⌄
While PeoplePerHour has a strong focus and user base in the UK, it is an international platform. Businesses can indeed hire freelancers from various countries worldwide. You can use the search and filtering options to specify your preferred freelancer location if you have a particular geographic requirement.
5What is the process for resolving a dispute if a project doesn't go as planned?⌄
If a disagreement arises, both parties are encouraged to first try and resolve it directly through the platform's messaging system. If an agreement cannot be reached, either party can raise a formal dispute. PeoplePerHour's dispute resolution team will then mediate, review all project communications and deliverables, and make a binding decision to fairly resolve the issue, potentially involving partial refunds or payment releases.
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