WebsiteMarketingCRM

What Is ReadyMode (XenCALL) Used For: Features, Reviews & Alternatives

All-in-one predictive dialer software.

Editorially updated Oct 25, 2025

The overview

What ReadyMode (XenCALL) is for

ReadyMode offers a browser-first platform for telemarketing and outbound sales operations, enabling users to configure, launch, and manage high-volume calling campaigns directly through a web interface. It streamlines the core job of connecting agents with prospects by automating dialing processes, managing lead lists, and providing real-time performance oversight for supervisors, all accessible from any modern web browser.

Key features

1Core Capabilitie

Predictive Dialing Configuration Panel
Lead List Upload & Segmentation Interface
Agent Call Script Builder
Real-time Agent Status Dashboard

2Specialized Workflow

CRM Data Synchronization Module
Call Recording Playback & Archiving
Campaign Performance Analytics Display
IVR & Voicemail Drop Editor

Who it helps

Useful ways to use ReadyMode (XenCALL)

Optimizing Outbound Campaign Performance

Telemarketing strategists leverage the web interface to A/B test different dialing parameters, refine call scripts, and segment lead lists for maximum contact rates and conversion efficiency across various campaign

Live Agent & Queue Management

Supervisors utilize the browser-based dashboard to monitor agent activity, listen to live calls, manage call queues, and intervene in real-time to maintain service levels and coach agents for improved performance

Rapid Deployment of Outbound Infrastructure

Emerging agencies quickly set up and scale their outbound calling operations without extensive IT overhead, configuring dialer settings, importing initial lead sets, and onboarding agents entirely through the web platform

A practical path

How to use ReadyMode (XenCALL)

Upload Lead Data and Configure Campaign

Log into the ReadyMode web portal, navigate to the 'Leads' section to upload your prospect list, then proceed to 'Campaigns' to define dialing rules, call disposition codes, and assign a script

External signals

Reviews & reputation

AI aggregated

3.6/ 5

Aggregated review score

ReadyMode is highly regarded by telemarketing and sales teams for its reliable predictive dialing capabilities and comprehensive agent management features. Users frequently praise its intuitive web interface for campaign setup, real-time monitoring dashboards, and robust reporting, which are crucial for optimizing outbound operations. Some feedback points to the learning curve for advanced configurations, but overall, it's seen as a powerful tool for scaling call center productivity.

G2 LarryLudwig Product Review SmartCustomer Trustpilot

Quick answers

Frequently asked questions

1How does ReadyMode ensure compliance with telemarketing regulations like TCPA or GDPR?⌄

ReadyMode provides configurable features such as DNC list management, time-zone-aware dialing, and call recording consent options. Users are responsible for configuring these tools to align with specific regional compliance requirements.

2Can we integrate our existing CRM or lead management system with ReadyMode?⌄

Yes, ReadyMode offers a robust API and pre-built integrations with popular CRMs. You can configure data synchronization for lead import, disposition updates, and call activity logging directly from the integration panel within the web application.

3What are the typical setup times for a new outbound campaign, from lead upload to agents dialing?⌄

For a prepared lead list and pre-written script, a new campaign can typically be configured and launched within 15-30 minutes. This includes uploading leads, setting dialing parameters, and assigning agents through the web interface.

4Is there a minimum number of agent seats required to subscribe to ReadyMode?⌄

ReadyMode offers flexible pricing tiers, including options for smaller teams. While specific minimums can vary by plan, it's designed to scale from a few agents to large call centers, with details available on the pricing page or via sales consultation.

5What kind of reporting is available for agent performance and campaign ROI?⌄

The platform provides comprehensive reporting accessible via the web dashboard, covering agent metrics (talk time, dispositions, breaks), campaign performance (contact rates, conversion rates), and lead analytics. Reports can be customized and exported for ROI analysis.

Keep exploring

More products

Browse all websites