What Is REI Used For: Features, Reviews & Alternatives
Outdoor gear, apparel & expertise co-op.
Editorially updated Oct 25, 2025
The overview
What REI is for
1Core Capabilities
- Activity-specific gear browsing
- Detailed product specifications & review
- Member dividend tracking & redemption
- Expert advice articles & buying guide
- Local store & event finder
- Re/Supply used gear marketplace
Who it helps
Useful ways to use REI
A practical path
Discover Gear By Activity
Navigate to the 'Shop by Activity' menu from the homepage to explore gear categories tailored for specific pursuits like hiking, camping, or cycling, or use the search bar for a specific item
External signals
Reviews & reputation
Aggregated review score
REI's website is highly regarded for its extensive selection of quality outdoor gear, detailed product information, and valuable expert advice. Users appreciate the intuitive navigation, robust filtering options, and the seamless integration of member benefits, making it a trusted resource for both casual adventurers and serious outdoor enthusiasts.
Quick answers
Frequently asked questions
1What are the benefits of an REI Co-op membership?⌄
An REI Co-op membership provides a lifetime of benefits, including an annual member dividend (typically 10% back on eligible full-price purchases), access to member-exclusive sales and events, special pricing on REI Adventures trips and classes, and the ability to buy and sell used gear through Re/Supply.
2How does REI's return policy apply to outdoor equipment?⌄
REI offers a generous return policy, allowing members to return items within one year of purchase for any reason, with proof of purchase. Non-members typically have a 90-day return window. This policy covers most outdoor equipment, though some exclusions may apply for items like electronics or safety equipment.
3Can I pick up my online order at a local REI store?⌄
Yes, REI offers free in-store pickup for most online orders. During checkout, you can select the 'Pick up in store' option and choose your preferred local REI location. You'll receive an email notification when your order is ready for pickup.
4How does the Re/Supply program work for selling or buying used gear?⌄
The Re/Supply program allows members to trade in gently used gear for an REI gift card, promoting sustainability. Members can also purchase pre-owned gear at reduced prices through the Re/Supply section of the website or at designated in-store areas, extending the life cycle of outdoor equipment.
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