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What Is SAP Concur Used For: Features, Reviews & Alternatives

Integrated travel, expense, invoice management.

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Editorially updated Oct 25, 2025

SAP Concur

concur.com

The overview

What SAP Concur is for

SAP Concur provides a web-based platform for organizations to manage their business travel bookings, employee expense reporting, and vendor invoice processing. It centralizes the entire spend management lifecycle, from pre-trip authorization and booking through expense submission and reimbursement, all accessible via a browser interface. This streamlines compliance with corporate travel policies and offers visibility into company spend.

Key features

1Core Capabilities

Online Travel Booking Portal
Digital Receipt Capture
Automated Expense Report Generation
Policy-Based Approval Workflow
Invoice Processing Dashboard
Spend Analytics & Reporting

Who it helps

Useful ways to use SAP Concur

Submitting Expense Reports Post Trip

A sales executive returns from a client visit and needs to quickly compile and submit all incurred expenses, including airfare, accommodation, meals, and ground transportation, ensuring all receipts are attached and policy rules are met for timely reimbursement

Overseeing Corporate Travel Policy Compliance

A corporate travel manager uses the platform to monitor employee travel bookings against company policies, identify out-of-policy requests, and generate reports on overall travel spend and vendor usage to negotiate better rate

Reconciling Employee Expenses And Vendor Invoice

A member of the finance department needs to review approved expense reports and vendor invoices for accuracy, ensure proper coding to general ledger accounts, and initiate payment processing, maintaining audit trails for compliance

Reviewing And Approving Team Travel Request

A department head receives notifications for travel requests and expense reports from their team members, requiring them to quickly review the details, verify policy adherence, and approve or reject them through the web interface to keep operations moving

A practical path

How to use SAP Concur

Log In To Your Concur Account

Navigate to the login page, typically provided by your organization, and enter your username and password to access your personalized dashboard

External signals

Reviews & reputation

AI aggregated

3.7/ 5

Aggregated review score

Users appreciate the comprehensive integration of travel, expense, and invoice management, streamlining corporate spend. However, some find the interface complex for new users and report occasional challenges with specific policy configurations or mobile app performance.

G2 LarryLudwig Product Review SmartCustomer Trustpilot

Quick answers

Frequently asked questions

1How does SAP Concur integrate with our existing financial systems?⌄

SAP Concur offers various integration options, including standard connectors for popular ERP systems like SAP S/4HANA and Oracle, as well as APIs for custom integrations. This allows for automated data transfer of expense and invoice data to your general ledger.

2Can employees book travel directly through the Concur platform, or do they need to use a separate travel agency?⌄

Employees can book flights, hotels, and rental cars directly within the Concur Travel portal, leveraging negotiated corporate rates and ensuring bookings adhere to company policy. Integration with preferred travel agencies is also possible for more complex itineraries or support.

3What mobile capabilities does SAP Concur offer for on-the-go expense management?⌄

SAP Concur provides a dedicated mobile application for iOS and Android devices. This app allows users to capture receipts by taking photos, create and submit expense reports, approve requests, and even book travel while away from their desktop.

4Is it possible to enforce specific spending limits or policy rules within the system?⌄

Yes, SAP Concur allows administrators to configure detailed policy rules, spending limits, and approval workflows. The system can flag out-of-policy expenses or bookings, requiring additional justification or routing them to specific approvers for review.

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